contact us on twitter if there are any queries that weren't answered by the information provided above

we would be more than happy to respond to all of your questions~

services

check-out assistance

  • we will purchase the item for the customer and it will be shipped to the customer's own cn address

  • xianyu, weidian, taobao, and bilibili only


order requests/pasabay

  • customer will request that we make an order for a specific item that is not listed among the products on our website

  • the product will be shipped to our cn address

  • items from taobao, xianyu, weidian, pinduoduo, xhs, kuaikan, xiaomeng, JD, weibo, and bilibili

  • for xianyu requests, we can chat with the seller and request photos of the item for you


group order

  • collective purchase for an item

  • possible for in stock and pre-ordered items

  • can open multiple batches as long as the item is still in stock

how to order

all orders, even order requests, will be processed through our websiteKindly follow these steps before placing an order on our site:

browse the website for the available products for pre-order. prices listed on our website can be inclusive or exclusive of international shipping fee. Read the product description of each product to check.

if the needed item is not listed on either shopping platform, the customer can send us a direct message on twitter to request an order for it.


please do not rush us for this. rest assured that your orders will be purchased within 3 days after your payment.


order requests/pasabay

the customer shall send the photo, link, or qr code of the requested item but the qr code is preferred since the link sometimes doesn't direct us to the app. if the customer doesn't know how to generate a qr code then the link or photo would be fine.

if the product requested is in stock on the cn site, we will place an order for the item within the day but most of the time we purchase it right after the customer sends their payment.


for order requests, proof of purchase will be sent through dmfor group orders, proof of purchase will be posted